Confirmed Service Customer
The service department guy who handled my purchase of a spare key fob was excellent. The sales guy who handled and submitted my claim for a thousand dollar refund for an option that I bought with the car that I really didn't need was fine too. But the reason that I don't rate the dealership any higher is because they sold me that package (windshield repair, dent suck out, lost key replacement) in the first place. And they also sold the old "you need a shinier car" package (ECP Plus Appearance Package. I know, I know, I fell for it, but it doesn't make me recommend the dealership to have the price of the car jacked up a couple thousand dollars for packages that I don't need. In fact, I'll lower my score right now.
Wilton S.
Madison,
WI
Business Response
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