Every time I come in for a simple oil change the price goes up by $10. Now there is a labor charge. No estimate was provided prior to the oil change. $75 for an oil change is unbelievable! I sat in my car. My brakes were not checked, no looseness in the front end was checked as the vehicle was not even on a hoist. I���m going locally for $30 oil change.
I waited for my oil change to be done, and sure would have enjoyed a cup of coffee or hot chocolate while I waited. They had signs on the machine saying shut down due to COVID. Really - a cup of coffee?
Our excellent car-buying experience started with Matt. He answered our concerns about pandemic safety and initially met us outside. The no pressure experience will go far to making me a lifelong customer and to sharing that experience with others. Chris was also very helpful in explaining all the tech stuff related to our car. We could not be any happier with the excellent customer service that we received.