I went in to have a spare key & fob made for my Colorado. The visit took just over 1 hr and I was given the new key and fob that had been programmed at the cost of $360.00. I used my existing key to drive home and tested the new key at home, it was not programmed for the ignition correctly and does not work. The theft detection security feature is displayed when the new key is in and it will not start. Now I have to come back and take more time off work to have the issue corrected. Tim
Brian was great and helped me with everything associated with the purchase of my new BOLT, even though it was a busy holiday weekend when I called with questions! At delivery, Chris walked me through all of the features and functions in my new car - - I felt confident and excited when I drove away in my new car :)
Shaun was extremely helpful when I took in my Chevy Equinox in to be serviced. The girl working there also added her input which I greatly appreciated. Thanks for going the extra mile for me Shaun. Shaun kept me informed on the progress of my vehicle the whole time. I have never had a bad experience at any Bergstrom Chevrolet Dealership. They are the best.
Our Tahoe developed a major transmission problem outside of Madison on a road trip to Minnesota. We immediately searched for a local Chevy dealership and thankfully found Bergstrom. They took us immediately and diagnosed the problem immediately. The service rep Jesse went as far as contacting our local dealership outside of Chicago to work with them. Unfortunately, the problem was related to our recent maintenance visit with our local dealership and they were to blame. Jesse and the mechanic arranged for our Tahoe to be towed back and provided a complete diagnositic evaluation of the problem along with pictures! We were so lucky to have found Bergstrom!