Customer Reviews

Service rep, Chris I think his name is, was very nice and did a great job answering questions.

VERY NICE, VERY GOOD, VERY SATISFIED....

The woman who works in the back was very friendly and happy to help me. I thought about getting an oil change somewhere else, but the cost and service ratio is better than anywhere else.

Very friendly staff and quick service. Thanks!

Friendly staff. Knowledge about next steps for car check ups!

Tiffany was very friendly and helpful.

Very quick service. Very friendly staff!

Very pleasant greeting, courteous and professional. Explained detail on service performed and covered all items checked. Always a good visit.

Fast and on time with service.

No other comments

Staff were polite and helpful. I felt they were informative, concerned and courteous.

Nice people and clean inside

Quick and convenient service - oil change on my lunch break.

During your assessment you quoted me for over $2000 worth of repairs on a ~$4000 car. I needed a specific fix and for that you quoted $560+, an entire shifter assembly replacement and a brake switch. After consulting a different shop they recommended that perhaps you didn't know what the specific problem was and wanted to change the entire assembly for that reason. At that shop, they were able to fix the specific problem by changing the broken wire that was causing the problem. Their diagnostic, labor, and parts came to a lower total than just your diagnostic fee and was less than a quarter of what you quoted me at only $102. They assessed the other problems that were in the report you gave me and explained that they did not recommend those repairs. I was disappointed and feel like perhaps Bergstrom was prescribing unnecessary repairs. Unfortunately, I cannot in good conscious recommend your business to my friends. At least all of your employees were very courteous and friendly and your facilities are very clean.

Clean and informative

Complete service satisfaction.

You got me in as scheduled, and out ahead of time, nothing unexpected,

Jeremiah did several things to go out of his way to help me out I appreciate it everything went very smooth Lee at the very happy with the trade-in value I will recommend you to others

Quick, easy and a positive experience

Great first time service experience, the express lube is truly express. They truly value my time...