Customer Reviews

the salesperson (Brian) was very hassle free and made the purchase so easy

From the time I arrived until I left I was respected as a person and not a number. Only thing I didn't like was customers coming in with no masks and the mask order not being enforced.

I felt very comfortable with all the safety precautions. Service was handled quickly and professionally.

Had a 2:00 oil change and tire rotation appointment. When I arrived, I asked if the truck could also get washed. I did tell the technician that I wasn���t in a hurry when he informed me that a car wash will add an additional 15-20 minutes to the appointment. The truck wouldn���t start after the oil change, so a new battery was installed. I found a battery coupon on your website and the technician was great about getting that applied to the total bill. At 5:00 I was finally able to go home. My only concern is that it took 3 hours for this service.

Fast friendly service! Given great info on vehicle status. Keep up the great job.

Excellent service as usual! Like having my own personal pit crew for my truck. Communication was stellar throughout the whole process. Facilities were clean and chairs were distanced to facilitate a safe setting while waiting. Crew made a conscious effort to keep truck surfaces sanitized and safe. This crew really does take pride in their work.

As expected great service.

Great service, I felt like they cared about my truck.

Very efficient and friendly staff.

Our first time every purchasing a vehicle from Bergstrom. We would definitely would go back. Our sales guy Brian Dietzler was very helpful and very accommodating on finding us the right vehicle. I would have to say our experience was great!

Staff was friendly, helpful, and even told me I didn't need a tire rotation when I asked for one, because they found my tires had worn evenly.

Very good

My service experience at Bergstrom Chevrolet of Madison is always excellent and this time was no exception. I will continue to use them for the service of my Malibu.

On time and organized on job completed for me

Everyone was very nice. Matt was very informative.

Always friendly and informative service.

The service representative was the best. She cleared the problems for me with no undue wait, and all addressed items are in excellent operation.

Matt was very helpful to me , helping me secure the truck for purchase, good guy.

No problems

Loved the online check-in process