During your assessment you quoted me for over $2000 worth of repairs on a ~$4000 car. I needed a specific fix and for that you quoted $560+, an entire shifter assembly replacement and a brake switch. After consulting a different shop they recommended that perhaps you didn't know what the specific problem was and wanted to change the entire assembly for that reason. At that shop, they were able to fix the specific problem by changing the broken wire that was causing the problem. Their diagnostic, labor, and parts came to a lower total than just your diagnostic fee and was less than a quarter of what you quoted me at only $102. They assessed the other problems that were in the report you gave me and explained that they did not recommend those repairs. I was disappointed and feel like perhaps Bergstrom was prescribing unnecessary repairs. Unfortunately, I cannot in good conscious recommend your business to my friends. At least all of your employees were very courteous and friendly and your facilities are very clean.