Customer Reviews

The dealership and the repair to my vehicle was fine. It was just the cost of this very well known issue was ridiculous.

Fast efficent service with my oil change. Comfortable clean lounge to wait in during servicing.

It was my first time using the Madison Bergstrom Chevy location. Logan Knudsen referred me to Scott Blast. He and the other staff were friendly and helpful. In addition to my routine 6 month service, they fixed a recall I needed done. I received my car back sooner than expected. I was expecting a car wash as most care dealership service centers provide one, however I didn't get one.

Once again John and his crew got us in and back on the road in record time.Always appreciate the quick turn around as our vehicles are in service 24//7

Had a noise from my trucks front end. Mostly noticed it when on the highway. Had an inspection, and it turned out to be my breaks. I was not expecting it to cost so much, but in the end, I am happy the problem got fixed. The noise I was hearing is gone, and I have good solid breaks. My truck is worth it. I hope it lasts me for a few more years...Thank You!

After some delays in parts, Scott and his team scrambled to get the repair done by end of day vs the next day at noon. Thanks Scott and team!

I needed service work and it was accomplished successfully.

Great

John in service was very helpful. I was visiting from Il . My transmission failed. John helped get me going quickly. Thanks again!Brian R.

Great

Nick and his team are fantastic! On time, consistent, welcoming, and helpful! Thank you!!!

They were able to get my car in to repair a tire. Made sure I got to work and picked me up as soon the tire was repaired. Happy to be safely on the road again.

On time, very thorough

Services recommended were outrageously marked up, over double other service center prices and 7x cost of parts. Far more seriously, I called in the morning (10am) to let them know I would be picking up the car and only having the diagnostic completed. I spoke to both a general receptionist and a member of the service team to clarify hours of operation and tell them I planned to pick up; both informed me of the time and said my car would be ready. Upon getting dropped off at 5:45pm, it took nearly 20 minutes to locate my car, and I was them informed I couldn't have it back. It was still elevated and taken apart. Since it took so long to find, no technicians we available to return my car to driving condition. No help of solution was offered. I needed to call and wait for a cab to get home.

It was a nice fast and friendly experience

I was very impressed with the professionalism, knowledge, and cleanliness. Awesome customer service.

It was fast and convenient. All the staff are very friendly and helpful.

On time. Very clean Good turn over time on work preform.

I had great service with my car. All of my questions were answered, and I greatly appreciate all of the work the service members do. Lorrie is amazing! I really enjoyed working with her.

I have had great service with bergstrom every time l come there