Had a 2:00 oil change and tire rotation appointment. When I arrived, I asked if the truck could also get washed. I did tell the technician that I wasn���t in a hurry when he informed me that a car wash will add an additional 15-20 minutes to the appointment. The truck wouldn���t start after the oil change, so a new battery was installed. I found a battery coupon on your website and the technician was great about getting that applied to the total bill. At 5:00 I was finally able to go home. My only concern is that it took 3 hours for this service.
Excellent service as usual! Like having my own personal pit crew for my truck. Communication was stellar throughout the whole process. Facilities were clean and chairs were distanced to facilitate a safe setting while waiting. Crew made a conscious effort to keep truck surfaces sanitized and safe. This crew really does take pride in their work.
Our first time every purchasing a vehicle from Bergstrom. We would definitely would go back. Our sales guy Brian Dietzler was very helpful and very accommodating on finding us the right vehicle. I would have to say our experience was great!