Customer Reviews

I put on a lot of miles per week, so I see Lorrie often...it's getting be how will she will up her game. Well Lorrie never fails to impress with her & her team...Team Lorrie was waiting for a late appointment on a open bay. Yes, she did..slipped my oil change in before the appointment & upgraded her customer service again..not to mention had me on the road quickly and got the appointment in...2 changes in the same appointment (double income for the dealership)...Thank You Again, hopefully the boss has a nice bonus for you ~

Ideal car buying experience. Zero pressure, incredibly helpful.

The Bodyshop was great to work with and met all of my needs. I was super happy that my entire car was detailed.

Easy to get in. On time and efficient. Explanation for what was needed and completed. Great customer relations. GM paid for my first oil change and this was greatly appreciated. Thank you!

Jesse in service was awesome. Kept me up to date on exactly what was going on. Jessica in sales went above and beyond giving me a ride to the airport so I wouldn't miss my flight. Sales Manager Andy also went above and beyond making sure they had a loaner available when I returned from my trip. Awesome staff that provided exceptional customer service.

Great service and interactions with the staff

Bj in the Body shop went above and beyond to get the repairs fixed and correct the issues preventing them from doing so. !!!!

My first experience with this dealership for the first service for my new Silverado was flawless. I was able to get the appointment promptly. The facility is clean, customer friendly and comfortable. The service writer was informative, courteous, friendly and clearly interested in my satisfaction. The work was completed as promised. My expectations are very high based on previous experiences with Porsche, Acura and I was very satisfied with Bergstrom's.

Awesome job

Professional, knowledgeable, fast

Was a easy process. Shuttle driver was super friendly and fun to talk to!

Great customer service by Lori!

My seat was totally different when I got my car back. It was far forward, higher then previous, and the back was farther back.

Always easy to make an appointment. Always friendly and helpful.

Lori made my day! Professional and friendly service. Thank you

The sales rep helped me with everything from canceling my unused warranties to the new purchase of my 2023 blazer. He was most helpful with making sure I got all of my purchase incentives to lower the cost of the vehicle. As always the customer service was excellent. I Definitely will recommend everyone shop at Bergstom. Personally I've bought my last three vehicles from there. Thanks again Jacob Bartlett.

Brian was great and kept me updated on the status of our vehicle. Once the vehicle arrived at the dealership, it didn't take much time at all to purchase and drive away.

Excellent, Professional people working there!!

Service team went above and beyond to resolve issues

I am not happy. My husband said don’t say a word, but I am going to stress to you that customer service was not displayed at Bergstrom motors. We dropped off our car and we had to ask if the part was in and then Josh went back and said no the parts not in and if this is the case why didn’t we receive a call that the part was not in and not make the trip on October 31. Josh said no worries if the part doesn’t come on up it’s on us so here we dropped off the car and then we are called by the enterprise rental stating that we needed to drop off the car and we told him that the car was not fixed and then we had to drop off the car and Josh said oh will detail your car when you come back in to have the bumper put on. It was just shameful how we had to pick up our car and it wasn’t repaired and it wasn’t washed . - Now we have to come back up and wait again... We should been called stating that the part was not in the first place.