Customer Reviews

Had an issue fixed under warranty, problem came back 2 months after. Stood behind their labor and fixed a security time with no hassle, top notch customer service! They had it fixed the next day, and it was not an easy repair!

The service was completed sooner than anticipated, which helped me get to my destination sooner. The Service Advisor was very helpful in explaining how to use My GM Rewards points so that I was able to have my services completed for free!

Quick, efficient, honest, friendly

People were very welcoming and explained things very well.

excellent service

All in all great experience, maybe a few hiccups but nothing major. And quickly fixed. Very low pressure not trying to force the car upon me. All in all great

Satisfactory service. Felt that progress was slow when I went to pick up vehicle and I relayed that I had a time commitment.

It was Great!

No wasting my time

It was a good day

I appreciate the friendly atmosphere. Lindsey was awesome to work with throughout this process. I love the upfront pricing and no pressure to buy philosophy. We will be back for future purchases.

Great

Megan Weinburger was excellent with helping me to buy a new truck. I was looking at 3 different dealerships to find the right truck for me and my business, her quick response time with all the questions I had for her in finding that truck is what made my decision for Bergstrom Chevy in Madison over the other 2 dealers. I would recommend Megan and Bergstrom to anyone looking for a new vehicle experience her and the Bergstrom team were awesome.

I was very impressed how knowledgeable Lindsey was. She was not pushy and I felt I could trust her right away. I ended up with the perfect car for me.

Stopped in unexpectedly for an oil change, (sorry) and everyone was pleasant and welcoming. . Usually make an appt but noticed I was due. Car was done in a speedy manner and even washed! Thanks!

Quick and courteous. Lorrie always does a wonderful job taking care of us.

Friendly staff and work done in a timely manner

Laurie is always so nice and helpful. Hot me right in and taken care of!

Already explained on pre survey

Service writer very courteous, helpful in & out in an hour.