I've always been impressed with the Applegate Road dealership. Have always been greeted with kindness. This site does not make you feel like you are impinging on their time..that's in sharp contrast to Middleton site. Adam was wonderful! Listened to my concerns and pursued them and kept me updated as to status. Like I stated previously, love the Applegate Road site. Keep up the good work.
My salesman Jeremiah did awesome understanding what type of truck I wanted to buy. He was very helpful with suggestions and patient with me. Not only did he help during the sale he assisted me with getting to parts and service so I could add some accessories onto my new truck. All around a excellent experience and I will refer my friends to go see Jeremiah and Bergstrom!! Great job
My car needed extensive repairs and the car was ready within a week. The only additional item that would have helped me out quite a bit was I needed a courtesy car for that week and despite calling several times I was always told that all the courtesy cars were out. My insurance didn’t pay for a full daily car rental so that was unfortunate and an inconvenience
Everyone is always very friendly and helpful. The oil change, tire rotation, etc. always goes smoothly and they washed my car! We have been having an issue with "wind noise" on the driver's side. They've adjusted the door twice now and it's helped a lot when in town. However, I still hear some when out on the highway and we don't quite like the way the front and back doors line up on the exterior of the car now. They "pulled" the front door in some but the "post" between the front and back isn't even now. I know they did their best and they did take time with it. It's not the most expensive car and we LOVE the gas mileage we get but...a bit dismayed with a newer car having issues.
I had an oil change and tire rotation and the cost to me was 64 dollars. The last tire rotation and oil change was about 52 dollars that is a 12 dollar increase I was very surprised at that price increase.