I really like the text video of work being done to vehicle. I had new battery put in car and they reset security and made sure all convertible mechanics worked correctly, however they forgot to reset the date and time but maybe they don't do that? Just nice if wouldn't have had to spend time remembering how to set.
Personal attention was given to find a solution to a chronic sound coming from the engine area. John Worth coordinated a drive along with a technician,Darren. After our drive, I explained what I was hearing and Darren had a couple of ideas and put the car on a lift and found the cause of the noise. John Worth took a video and brought it to me to listen and match the video to what I had been experiencing. Eureka it was a match. Darren then insulated a couple of sections of exhaust system where they were causing the heat shields to rattle. Great team work gentlemen!