Customer service rep was very cordial. She told me that there wasn't a dipstick to be found to check the transmission. I decided that I was going to make sure after I got home. It is very accessible from the front of the car. It was covered with some road grime. I wiped it off and there it said transmission. It wasn't painted yellow. I would have liked the brakes checked, however, I was told they don't check the brake pads unless they rotate tires.