Instant response to initial email request about a used Volt. Felt there was a lot of effort to sell extended coverage. Lots of "fall-back" deals offered when we passed on the $5K warranty. Same deal with the extended coverage from OnStar. Recently bought a Pacifica and found the Chevy navigation package linked to OnStar a bit of a stretch. Put a nav system in and be done with it. Don't need to have a subscription to have GPS with the Pacifica. Like the car and the idea that we can monitor our gas vs. electric travel.