361 Reviews Found
Confirmed Service Customer
Courteous, professional, kind. Built trust.
Michael M.
McGregor
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Confirmed Service Customer
First time getting by Chevy serviced and first time customer by Bergstrom. It was a very smooth process - easy and quick.
Mike H.
Sun Prairie
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Confirmed Service Customer
Friendy staff, very clean, service completed in a timely manner.
Mike K.
Oregon
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Confirmed Service Customer
I always enjoy working with Laurie. They're always helpful as I have to bring my toddlers along, so I appreciate their efficiency and thoroughness.
Joshua G.
Oregon
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Confirmed Service Customer
Service was done within 30 minutes and the coffee machine was great.
Albert G.
Madison
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Confirmed Service Customer
I’ve bought my last three vehicles from bergstrom and have had great experiences all times. Staff is helpful, nice and communicate very well. Any concerns I have are answered. Any problems I wanted fixed were discussed or fixed promptly. I highly recommend!
Tara W.
STOUGHTON
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Confirmed Service Customer
Everyone was kind. They even allowed me to use an empty office to do work while i was there for 1.5 hours. They came to find me even to speak to me about my vehicle and when I was in the middle of a project parked my car and left me the keys so I could finsh when the service was complete.
Keenan J.
Monona
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Confirmed Service Customer
Diagnostics took about an hour, just as expected. Friendley and curteous people.
Dawn F.
FITCHBURG
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Confirmed Service Customer
In Madison, Wisconsin, the Bergstrom Chevy Service team epitomizes automotive excellence and exemplary customer service. Their efficient handling of oil changes and tire rotations is matched only by their genuine care and kindness towards every customer. With a prompt and methodical approach, they ensure each vehicle receives top-notch maintenance. From the moment customers arrive, they are greeted warmly and their concerns are attentively listened to and resolved with professionalism. The Bergstrom Chevy team's commitment to exceeding expectations leaves a lasting impression, earning them a reputation as trusted experts in automotive care.
Margaret M.
Madison
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Confirmed Service Customer
Our battery failed and we only have the one car, they expedited a battery for us, put us into a loaner, and actually had our Bolt back within 48 hours with a new battery.
Colleen H.
Monona
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Confirmed Service Customer
Happy with experience, great people. Lower rating only because of continuing problems without solid resolution plan.
Steve L.
VERONA
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Confirmed Service Customer
We are always greeted with kind and helpful team members. It’s nice to arrive feeling comfortable and knowing we are going to be taken care of.
Brenda S.
Madison
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Confirmed Service Customer
kept me informed concerning my car during my appointment,
Darlene C.
MADISON
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Confirmed Service Customer
Always happy with the service at Bergstrom Chevrolet. Dealership personnel are always friendly and helpful, plus the whole dealership is clean and nice. Chocolate chip cookies are a nice treat too.
Deb O.
Madison