Had an issue, check engine light on, could read the code myself, gave them that code, they still ran a diagnostic, which would be credited to repairs, and found another issue, quoted both, corrected both, fixed the issues. Pleasantly surprised by the efficiency as I've had some rough times at Bergstrom before. Ben did a great job!
I had a wonderful experience. I had done a lot of research before going to any dealerships. I went to a few dealerships before Bergstrom and was not impressed. Upon arrival at Bergstrom, I was immediately warmly welcomed and my wants/desires were clearly of the utmost importance. Tania and Adam were impeccable helpers. They helped find the perfect vehicle within my price range with all the features I needed/wanted. They were patient, kind, and answered all of my questions thoroughly. They have been extremely responsive via email after I bought my vehicle as well. I cannot say enough good things about Bergstrom Chevrolet! The customer service model is going to help this company soar, and I am thrilled with my new vehicle.
I purchased my car from Bergstrom because the service department factored in more in my decision than the model of car i was purchasing. The ease of pulling up, seeing my car during its servicing, and the wonderful staff gives me trust and confidence in a job well done. Thank you!
My experience with Bergstrom was top notch! They listened carefully and found exactly what I was looking for. I never felt pushed and really appreciate your upfront pricing. It takes all the worry out of wondering if you're getting the best deal. I would definitely recommend the Bergstrom Madison WI office to any of my friends/family looking to purchase a vehicle. So happy to have my new ride.