Customer Reviews

As always, I had excellent service on my Malibu. Ben always very helpful and makes things easy to understand. I wouldn't go anywhere other than Bergstrom!

Very professional and friendly

I've been a mechanic most of my life and the professionalism I experienced at the dealership was outstanding. The service writer was very polite and knew what she was doing, unlike some of the dealerships I've been in. The Technicians seemed very experienced and performed their duties in a timely manner.

Very nice people to deal with. Love my truck/auto tech

Contactless drop-off and payment was much appreciated. Updates on service progress online was also a new thing for me.

Bottom line pricing and dealing with one point person was refreshing

All the staff are friendly and knowledgeable. Making my appointment on line was easy. The time l was there was short. My only negative comment is too many email and text reminders sent to me.

Ben and the service team found and corrected this intermittent issue I was having with my truck. I'm so happy that they figured it out and everything is working like new again. Thank you!

Great! Good communication

Love this dealership they always treat you like family. Laurie in the service department is amazing

Matt was upfront with me for every step of the process, was satisfied with my purchase and trade in transactions. Thanks Matt

Smooth and easy, friendly staff

It was just an oil change.

Excellent!

Friendly service

Just had oil changed everything was fine

Terrible customer service on the part of ���Donny��� who misled me about the nature of the issue and the time that I would be waiting inside the dealership when I had mentioned that it was a rare vacation day for me and that I didn���t want to be spending time in the dealership (I had offered to pick it up the next day but he had assured me it wouldn���t be long). Service manager assured me he would make it up to me, but didn���t really do anything besides have a ���talk��� with his service team.

Service was excellent!

The most positive experience was my most recent. Service advisor Charlie was understanding & helpful.

I was told my tires all were bad and there was no point in rotating them. Was given a very pricey quote for tires. Upon seeing my dad and brother who know a lot about mechanical stuff they said my back tires were definitely better than my front and they should have been rotated and they said that my tires weren���t at point of replacing. So now I have to have my brother rotate my tires for me.