Had a few minor issues at first but the dealership stepped up and took care of everything.
Confirmed Sales Customer
We were very pleased with the professionalism of the sales team we dealt with at Bergstrom Chevrolet of Madison. We appreciated the fact that there was no pressure to make a decision immediately but effort was made to locate the vehicle we were interested in and we were given opportunity to see the vehicle before making a decision. A special thank you to the team for making our purchase a very pleasant experience!!
Neglected to do tire rotation. I knew because there is damage to one of the rims. I called and was told there wasn't any tread differences so they didn't do it. But, it shows on my receipt that it was done, and the service person said the code they used (oil change and tire rotation) is the only code to get reimbursed by GM. so you're getting paid for doing a tire rotation that wasn't done. AND, the reason we do tire rotations is to prevent any uneven wear...it should have been done. I get two free with new car purchase and in the end I only got one.
Very helpful and felt like they wanted to sell a car. Buying a new car can be one of the most miserable experiences the average person has to endure. I didn't feel that way at Bergstrom. Went to other chevy dealerships and was somewhat sickened by the stereotypical car salesman who seemed to want you 'out of their hair' if you didn't want to pay at or near sticker. Would not even look for various discounts.